PRIVACY POLICY

This privacy policy sets out how Red Bamboo Guitar Tuition uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

If you make an enquiry about our services or if you sign up as a customer of ours we may collect the following information:
Name
Address
Contact information including telephone number and email address

This data is the minimum necessary for us to be able to communicate with customers and potential customers.

What we do with the information we gather

We require this information for the following reason:
Internal record keeping.

We may use the information to contact you in response to an enquiry. If, having made an enquiry, you decide not to proceed any further we will delete your email(s)/texts/social media messages within 60 days.

We may contact you by email, phone or mail.

We will not use your information to send you promotional or marketing offers and we will not sell or pass on your details to any third parties.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

You can choose to accept or decline cookies. Declining may prevent you from taking full advantage of the website. When you visit the site you will be given the option to accept all cookies. You can still use the site if you choose not to accept. You can adjust all of your cookie settings, including Google Analytics, by navigating the tabs on the left hand side of the window that appears when the “settings” link is activated.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you fill in the contact form on the website you will be asked to click a box that indicates you consent to your data being stored according to the guidelines set out in this privacy policy.

If you have any concerns about the way we use your personal information you may write to us at:

Red Bamboo Guitar Tuition
32 St Georges Ave
Bridlington
YO15 2ED

or email us at info@rbgt.co.uk

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the above address.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

We will delete any and all information which we hold about you at your request.